NEW YORK, April 18, 2017 — In 2016, 21 percent of all legitimate email was diverted to spam rather than reaching its intended target. Yet among top senders, only two percent of email failed to reach the inbox.
A new report from Return Path, We Know Email: Secrets of Best in Class Email Senders, shines a light on the “secrets” that separate the best senders from the rest. The report also offers guidance and actionable advice for email marketers looking to increase inbox placement and ascend to the level of best in class.
Following are a few of the report’s key takeaways:
Reaching the inbox is more important than ever. If email doesn’t make it to the inbox, brands lose the opportunity to connect with customers and ultimately make a sale. Best in class senders understand the importance of inbox placement and take the necessary steps to make sure their email reaches its target.
An established sending identity, positive reputation, and engaged subscriber base are critical to avoiding the spam folder. A consistent sending identity helps mailbox providers to pinpoint the source of an email, while reputation offers insight into a sender’s legitimacy. Engagement has become increasingly important in recent years, as it allows mailbox providers to determine whether email is welcome at the individual subscriber level. Combined, these three factors help to ensure inbox placement.
Whitelists are the “secret weapon” of top senders. The very best senders earn the opportunity to become whitelisted, which confers special benefits like less stringent filtering, zero throttling, and other preferential treatment. With Return Path Certification, the industry’s most widely accepted and valued whitelist, senders experience an average of five percent higher inbox placement than non-certified senders.
The complete report can be downloaded here.
About Return Path
Return Path analyzes the world’s largest collection of email data to show businesses how to stay connected to their audiences and strengthen their customer engagement. Our data solutions help analysts understand consumer behavior and market trends. We help mailbox providers around the world deliver great user experiences and build trust in email by ensuring that wanted messages reach the inbox while spam doesn’t. To find out more about Return Path solutions, visit us at returnpath.com or request a demo.