Senior Vice President, Customer Success
Michelle Pelletier is Return Path’s Senior Vice President of Customer Success. A ten-plus year veteran of Return Path, she has held multiple leadership roles during her tenure. She was the head of the full-service account team, she created the professional services organization, launched knowledge management and customer training, led the internal training team, was a business partner for and then the leader of the data organization, and most recently supported Return Path in the sale of a business unit.
A self-proclaimed email geek, Michelle has over 20 years of experience in the email industry, having worked for MessageMedia, DoubleClick, and ColdSpark previously. Her passion is creating high performing teams that over deliver on expectations, and she is excited to bring that passion back to the Return Path Service organization.
Michelle graduated with a BS in Psychology from the University of Maryland and did postgraduate work in Database Technologies at Regis University. Michelle is also a certified as a Quantum Coach.